Some projects may require a more flexible approach to the
aesthetics, electrical, mechanical or optical performance
requirements of a project. A unique engineering solution may be
appropriate or an individual appearance may be desired.
Alternatively, a project may be complex and require services to be
We have a great deal of experience handling major projects,
including; Arla Foods, Typhoo Tea and the Edinburgh International
Conference Centre. We can help not just with the product and
technical support but also by providing guidance and advice to
specifiers and project management teams on topics such as
standards and regulations.
Eaton will work with your project management team to meet your
specific requirements and lead times.
Our dedicated technical support team is able to offer all customers
advice and guidance on a wide variety of technical matters via
telephone or email. In the vast majority of cases, a process
of systematic questioning enables the team to diagnose the
challenge and advise the customer on the appropriate solution.
Sometimes more detailed troubleshooting and analysis methods
may be used to determine the actual requirements and the best
way of resolving it. If necessary, the technical support team will
also call on the knowledge and expertise of Eaton’s product
management, R&D and design departments to help resolve the
In addition, the technical support team can provide customers
with assistance on product information, installation and operating
instructions, luminaire spacing, sourcing of spare parts, options for
replacement lighting and the requirements of lighting standards.
Manufacturing lighting solutions
is just one small element of what we do
CA452001EN - March 2015